Cases / Digital Innovation, Transparency, and Regulation
Digital Innovation, Transparency, and Regulation

How Candidates Promote Civic Engagement Online

Challenging the role of universities as entrepreneurial equalizers

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About

In the lead-up to the 2024 U.S. federal general election, the digital landscape became the primary battleground for candidate communication. While much of the public focus remained on campaign rhetoric, a team of researchers at Emory University sought to uncover a deeper layer: how are candidates actually mobilizing citizens to participate in the democratic process?

Challenge

In the high-stakes environment of a U.S. federal election, understanding how candidates communicate with the electorate is vital for democratic transparency. However, monitoring this behavior presents a massive data hurdle. Leveraging Bright Data’s X and Facebook Web Scrapers, Emory University researchers accessed and analyzed 20,000 social media posts from 2024 political candidates accounts.

Students at Emory developed a sophisticated labeling architecture to process the dataset. This pipeline moved beyond simple “political vs. non-political” labels, diving into the specific anatomy of civic communication:

  1. Screened posts for civic relevance
  2. Classified the content by domain (Voting, Town Halls, Volunteering & Fundraising, Policy)
  3. Applied intent labels distinguishing Calls to Action, Reports, and Appreciation

Impact

The collaboration yielded a dataset that provides a rare, empirical look at the 2024 election cycle. By combining human-in-the-loop coding with AI efficiency, the project achieved several milestones:

  • Created a replicable AI pipeline for classifying civic engagement on social media, now used to support ongoing monitoring and future electoral cycles.
  • Revealed key communication patterns in candidate posts, including the finding that ~40% of all candidate posts are civic in nature 
  • Provided empirical insight into how candidate communication evolves over the election year, distinguishing electoral mobilization from broader civic engagement content.
  • Strengthened methodological bridges between academic research and applied civic-tech monitoring for democratic accountability.

~40% of all candidate posts are civic in nature 
20,000 posts of 2024 candidates were collected & analyzed

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